Front Desk Receptionist - Luxury Fitness Center in Uluwatu, Bali

Join Bambu Fitness Bali, a premier fitness and wellness destination nestled in the heart of Uluwatu, as our next Front Desk Receptionist. This is a unique opportunity to be the first point of contact for our diverse clientele in one of Bali’s most sought-after locations. As a Front Desk Receptionist, you'll play a crucial role in ensuring our guests have a seamless and enjoyable experience, from the moment they arrive until they leave.

At Bambu Fitness Bali, we pride ourselves on providing exceptional service and a welcoming atmosphere. Our state-of-the-art facility features top-notch equipment, expert trainers, and a variety of classes to cater to all fitness levels. We are looking for a passionate and customer-focused individual to join our team and help us continue to set the standard for fitness and wellness in Bali.

In this role, you will handle a wide range of responsibilities, including greeting guests, managing check-ins and check-outs, processing payments, and addressing any inquiries or concerns. You will be the face of our establishment, ensuring that every guest feels valued and well taken care of. This is a full-time position with a competitive salary of Rp 5,000,000 - Rp 8,000,000 per month.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests upon arrival, ensuring they feel valued and at home.
• Manage check-ins and check-outs, including processing payments and issuing receipts.
• Handle guest inquiries and address any concerns or issues promptly and professionally.
• Maintain a clean and organized reception area, including managing guest amenities such as towels and lockers.
• Coordinate with the fitness center staff to ensure smooth operations and a seamless guest experience.
• Assist with member registration and renewals, including collecting necessary information and processing payments.
• Keep accurate records of guest visits and transactions using our in-house management system.
• Promote our fitness center's services and facilities to new and existing guests, both in person and through various communication channels.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front desk or receptionist role, preferably in a fitness or hospitality environment.
• Excellent communication and interpersonal skills, with the ability to handle diverse clientele professionally.
• Strong organizational and multitasking abilities, with the ability to manage a busy reception area efficiently.
• Proficiency in using office software such as Microsoft Office and familiarity with customer relationship management (CRM) systems is a plus.
• Fluent in English and Bahasa Indonesia, with the ability to communicate clearly and effectively in both languages.
• Previous experience working in a luxury or high-end setting is a strong asset.
• Ability to work well under pressure and meet tight deadlines.
• Passion for fitness and wellness, and a commitment to providing exceptional customer service.

🛠️ Keahlian

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